Publisher: TechWide Marketing Sdn Bhd Supported mode: ChatGPT Work Plugin price: Free
Contact support
For help with Myvi Scene Chat, contact:
Languages: English, Chinese and Bahasa Melayu.
Availability: We do not operate fixed support hours.
Response times: We do not guarantee a response timeframe.
What we can help with
- Starting the three-image or Shopee-link workflow in ChatGPT Work.
- Product analysis and confirmation controls.
- Missing or incorrect Image Prompt / Video Prompt code blocks.
- Automatic CUT generation and storyboard image issues.
- Editable HTML, annotations, scoped revisions and downloads.
- Reporting incorrect product details or presenter/reference matching.
What to include in a report
Provide only what is needed to investigate:
- Whether you are using ChatGPT Work on web, desktop or mobile.
- The approximate time and time zone of the issue.
- The stage that stopped and the exact error text, if any.
- A project ID, when one was actually provided.
- A cropped screenshot with unrelated or confidential information removed.
A ChatGPT conversation link may not be accessible to support. Do not assume that pasting a private link grants access, and do not make a private conversation public simply to report an issue.
Do not send passwords, API keys, sign-in codes, payment-card information or unrelated personal records. Send reference images or generated files only when needed and when you have permission to share them.
Before reporting an issue
- Use Work mode for this release's complete workflow.
- For the image-upload route, check that the Product, Avatar / presenter and Banner are clear and relate to the same intended project.
- For the Shopee route, access can fail because a page requires sign-in, verification or unavailable listing data. The plugin should explain that failure without inventing product details.
- If a project already exists, retain its real project ID and report the current stage. Do not repeatedly restart completed approvals to recover a download issue.
- Initial CUTs are generated automatically. You should not have to upload generated CUT images to complete the initial storyboard.
- Save downloaded files in your own storage if you need a copy. Downloaded HTML can contain the project's images and annotations, so share it carefully.
Privacy and deletion enquiries
Privacy contact: nineless.my@gmail.com.
Deletion-request contact: nineless.my@gmail.com. The publisher-selected plan is 180 days of project inactivity plus a 30-day grace period. IMPLEMENTATION PENDING: the inactivity/grace-period rules, cleanup and deletion-request handling have not been enabled or verified. Identity verification, processing responsibilities, completion times and backup handling must be finalized before publication. No deletion deadline is promised. Deleting a ChatGPT conversation or disconnecting the plugin should not be assumed to delete separately stored project data.
Scope of support
Chat mode is not a supported mode for this release. OpenAI account access, ChatGPT billing and platform-wide usage limits are managed through OpenAI's own support channels. No plugin payment or subscription is required.
TO CONFIRM: final Support URL, escalation process and any service-level commitments. The contact email is nineless.my@gmail.com.